Privacy Policy

Effective Date: 16 July 2025

Vatsalya Occupational Therapy & Child Development Centre (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and handle your data when you visit our website at http://vatsalyaoccupationaltherapy.in, contact us, or use our services.

  1. Who We Are
    Our website address is: http://vatsalyaoccupationaltherapy.in
    We provide child-focused occupational and speech therapy services in Lucknow.
  2. What Personal Data We Collect and Why
    a. Comments

    When visitors leave comments on the site:
    * We collect the data shown in the comment form
    * We also collect the visitor’s IP address and browser user agent string to help detect spam

If you use the Gravatar service, an anonymised string (hash) from your email may be sent to Gravatar to check if you have an account. Their privacy policy is available at: https://automattic.com/privacy/. After approval, your profile picture is visible with your comment.

b. Contact & Inquiry Forms
When you fill out forms (to book a session, request information, etc.), we collect:

* Your name, email address, and phone number
* Your child’s details (if you provide them voluntarily)
* Any message or attachment you submit

This information helps us respond to your inquiries and offer personalised care.

c. Media Uploads
If you upload images to the website, please avoid images with embedded location data (EXIF GPS). Visitors may be able to download and extract such data from images on the website.

d. Cookies
Our site uses cookies to enhance your browsing experience. These cookies may:

* Save your name, email, and website (for comment convenience)
* Track user preferences and session info
* Help us analyse how visitors use the website

Cookie Duration:
Comment cookies last for 1 year

Login cookies last for 2 days (or 2 weeks if “Remember Me” is selected)

Screen display cookies last for 1 year

Editor cookies (for content creators/admins) expire after 1 day

You can disable cookies through your browser settings.

  1. Embedded Content from Other Websites
    Articles or sections on this site may include embedded content (e.g., videos, images, maps). These websites may collect your data, use cookies, and monitor your interaction — just as if you visited those websites directly.
  2. Who We Share Your Data With
    We do not sell or rent your personal information. However:

Visitor comments may be checked through automated spam detection services

If you request a password reset (for registered users), your IP address will be included in the reset email

We may share data with law enforcement if legally required

  1. How Long We Retain Your Data
    Comments and their metadata are retained indefinitely to auto-approve future replies.

Registered users (if any) can see, edit, or delete their personal data at any time (except username).

Admins can also view and edit user information.

  1. What Rights You Have Over Your Data
    If you have an account or have left comments:

You can request a copy of your personal data that we hold

You can request deletion of your data (excluding data we are required to retain for legal, administrative, or security purposes)

To make such requests, please contact us at [Your Email Address].

  1. Where Your Data is Sent
    Visitor comments may be processed through an automated spam detection service

Some communication may be handled via third-party tools (e.g., WhatsApp, Google Maps, contact forms)

  1. Data Security
    We use appropriate technical and organisational safeguards to protect your information. While we take every precaution, no method of transmission or storage is 100% secure.
  2. Changes to This Privacy Policy
    We may revise this Privacy Policy periodically. Updates will be posted on this page with the new effective date.
  3. Contact Us
    For questions about this Privacy Policy or to request data access/deletion, check the contact us page and get in touch.